Documentation

Practical guides for connecting channels, measuring chat conversions, and getting more from your team workspace.

Integrations

Give your AI agent tools to retrieve live information from another service — for example, check an order status instead of asking a manager.

Turn chat interactions into measurable goals: conversations started, qualified leads, operator handoffs, and more.

Mark chat events as GA4 key events and measure conversations, contact forms, and leads.

Configure system banners and sound for new messages, including while you work in another tab or application.